Transfer: private service with driver
Whether you need to reach Florence, Venice, an airport, a train station, or simply arrive in Ravenna, our private transfer service is the convenient and flexible solution for stress-free travel.
Available upon request for individual travelers, families, or groups.
Just send a request with your travel details and you will receive a personalized quote, tailored to your needs.
Service Request
Requests must be received at least 72 hours before the date of the service.
We cannot guarantee the organisation of the transfer within a shorter timeframe.
All bookings are subject to availability: we strongly recommend sending your request as early as possible.
Waiting Time
For private services, Ravenna Incoming guarantees a maximum waiting time of 15 minutes by the driver from the agreed pick-up time.
Beyond this limit, the service can no longer be guaranteed and no refund will be provided.
In case of delays or updates regarding your arrival, we recommend that you promptly contact the details provided by the Ravenna Incoming staff at the time of booking.
Luggage and Items
Luggage space varies depending on the type of vehicle used.
Each piece of luggage or item loaded into the boot counts as 1 unit, regardless of its size.
The following are therefore considered items:
- suitcases of any size
- cabin trolleys
- pushchairs / prams
- foldable wheelchairs
- any object occupying space in the boot
A personal item, such as a small handbag or backpack that can be kept on your lap, is not considered an item or unit.
In order for the service to be guaranteed, it is essential to indicate the correct number of items at the time of the request.
If the number of bags exceeds the number declared, the service cannot be guaranteed.
Special Requirements
When submitting your request, it is important to report any specific requirements, such as:
- vehicles approved for passengers with disabilities
- child seats
- pet transport
- sports equipment or bulky items
Confirmation Voucher
Upon receiving the confirmation voucher, we kindly invite you to carefully check that all the details provided are correct and promptly report any discrepancies to our staff.
When meeting the driver, please show the confirmation voucher (printed or digital format).
If you decide to use a vehicle different from the one assigned, no refund will be provided.
Invoicing
Do you need an invoice?
Please request it before payment by writing to: info@visitravenna.it
Terms and Conditions
For full details of the service conditions, please refer to the dedicated page:
www.visitravenna.it/en/terms-and-conditions